Terms of service


Welcome to Banngles & Threads. By accessing or placing an order through our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Product Information

  • All products are described and photographed as accurately as possible.
  • Minor variations in color, texture, or embroidery may occur due to lighting or screen differences.
  • Each piece is handcrafted; slight irregularities are part of its beauty and not considered defects.

2. Orders & Payments

  • Once an order is placed and confirmed, it cannot be canceled, modified, or refunded.
  • Prices are listed in USD and are subject to change without prior notice.
  • Payments are accepted through secure payment gateways integrated into our website.

3. Shipping & Delivery

  • We ship across the USA and Canada.
  • Shipping charges and delivery timelines are displayed at checkout.
  • For Canadian orders, customs duties or import taxes are the customer’s responsibility.
  • We are not liable for delays caused by shipping carriers or customs clearance.

4. Returns & Exchanges

  • All sales are final. Returns or exchanges are not accepted once an order is placed.
  • For damaged or defective items:
    • Report the issue within 12 hours of delivery
    • Provide an unboxing video and clear photographs
    • Ship the item back within 1–2 days after approval
    • Requests without valid proof or outside the timeframe will not be accepted

5. Custom Orders

  • Custom-made or altered outfits are non-returnable and non-exchangeable.
  • Measurements provided by the client are final; we are not responsible for fit issues due to incorrect sizing.

6. Intellectual Property

  • All content, images, designs, and text on bannglesandthreads.com are the intellectual property of Banngles & Threads.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Privacy & Security

  • Personal information shared during checkout is secured and used solely for order processing.
  • We never store or share payment details.

8. Agreement

  • By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to Banngles & Threads’ Terms & Conditions, Shipping Policy, and Return Policy.

Thank you for choosing Banngles & Threads. Every purchase supports our vision of celebrating timeless fashion with modern elegance.