Frequently asked questions
1. How do I place an order?
You can place an order directly through our website by selecting your desired items and completing checkout.
2. Can I cancel or change my order after placing it?
Orders are processed quickly, so we cannot cancel or modify orders once they are placed. Please review your order carefully before checkout.
3. How long does shipping take?
Orders are typically processed within 2–5 business days. Shipping times vary based on location and carrier and are not guaranteed.
4. Do you accept returns or exchanges?
All sales are final. Exchanges are only offered for damaged, defective, or incorrect items reported within 12 hours of delivery with proper photo and video proof.
5. How do I choose the right size?
Please refer to the size chart on each product page. If you’re unsure, feel free to contact us before placing your order.
6. How should I care for my outfit?
We recommend dry clean only, avoiding machine washing, storing in a cool dry place, and ironing on low heat inside out.
7. Need More Help?
If your question isn’t answered here, feel free to reach out to us. We’re always happy to help make your shopping experience smooth and enjoyable.